Is there a limit to SKU's, transactions or cashiers?
No, you can have unlimited transactions, cashiers and SKU's. Your SKU management can be done directly on the Poynt Smart terminal, or on the retailcloud management portal, we even have phone apps for product management and KPI's.
Can I connect more than one Poynt terminal in my store?
Yes, you can connect as many as you need. You can also start transactions on any Poynt terminal and finish it on any other if needed. Your sales can be combined or reported by terminal in the retailcloud management portal.
Can I use a hotspot to connect the device?
Poynt does not recommended this, as there will be latency issues. They strongly recommend that you connect to a strong, dedicated, password-protected network (WPA or WPA2) or via ethernet. If you need mobility beyond wifi router and ethernet, the Poynt 3G unit may be a better option.
What are the payment processing options on Poynt?
retailcloud has a "Bring your own Processor" approach to POS solutions. The solution is a processor agnostic, NFC, EMV and NFC capable solution. Other tender types include gift cards, points redemption, coupons and instore credit. Some of our solutions also support layaway.
Can I connect my webstore to my Poynt terminal?
Yes you can, after your product has been loaded into the system, sign into the retailcloud portal and deploy your web store in a few clicks.
Can I connect to Quickbooks?
Yes just enter your Quickbooks Online credentials and all your sales and cost of goods sold totals are sent to Quickbooks .